FAQ's

What forms of payment do you accept?
We accept Visa, Mastercard, Discover, and PayPal. Money orders are also accepted.

How soon from the time that I place my order will it be shipped?
At Custom Military, all items are made custom for you. Orders ship, on average 8 days from the date the order is placed.

How are the orders shipped?
Most orders are shipped via United States Postal Service - Delivery Confirmation.

Our mailing address?
Custom Military
PO Box 276
Penfield, NY 14526

I need to talk to a sales representative about my order, when is the best time to call?
You may reach us at 1-585-377-2070 during our normal business hours. Monday through Friday 9:00 AM until 4:00 PM Eastern Standard Time.

I would like my company logo on 25 hats. Are you able to embroider images other than what you have on your website and how much will it cost?
We will gladly custom make hats and /or apparel with your company logo. Please call us for layout information and pricing.